Terms & Conditions

Effective date: 1 January 2025

Please read these terms carefully before booking. By using our services you agree to the following conditions.

1. Acceptance of Terms

By accessing our website or making a booking with Glamoreo, you agree to be bound by these Terms & Conditions.
If you do not agree to these terms, please do not use our services.
We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.

All bookings are subject to availability and confirmation by Glamoreo.
A booking is confirmed only upon receipt of the required deposit or full payment and issuance of a booking confirmation.
You must be at least 18 years of age to make a reservation.
The guest who makes the booking is responsible for all guests in the party and must ensure all guests comply with these terms.
Accurate guest details (name, contact number, email, number of guests) must be provided at the time of booking.

Prices are listed in USD and are subject to applicable taxes and fees.
A deposit may be required at the time of booking, with the balance due before or on check-in, as specified during the booking process.
We accept payment via major credit/debit cards, UPI, bank transfer, and WhatsApp Pay where applicable.
All transactions are processed securely. Glamoreo does not store full card details.
Prices are subject to change without notice until a booking is confirmed.

Standard check-in time is 3:00 PM and check-out time is 11:00 AM.
Early check-in or late check-out may be available upon request, subject to availability and additional charges.
Self check-in instructions will be sent to confirmed guests prior to arrival.
Guests must present valid photo identification upon check-in.
Failure to check in on the scheduled date without prior notice may result in forfeiture of the booking amount.

Guests are responsible for taking care of the property and all its contents during their stay.
Any damage caused by guests or their visitors will be charged to the guest at full replacement or repair cost.
Noise levels must be kept reasonable, particularly during quiet hours (10:00 PM – 7:00 AM).
The maximum number of guests permitted per property must not be exceeded.
Smoking is permitted only in designated outdoor areas.
Pets are allowed; however, guests are responsible for ensuring pets do not cause damage or disturbance.

Parties or events beyond the booked guest count are strictly prohibited without prior written consent.
Illegal activities of any kind are not permitted on the property.
Sub-letting or re-booking the property to third parties is not allowed.
Tampering with safety equipment (smoke alarms, fire extinguishers) is prohibited.

Glamoreo is not liable for any loss, injury, or damage to guests or their belongings during their stay.
Guests use all outdoor facilities, trails, and natural surroundings at their own risk.
Glamoreo is not responsible for service interruptions such as power, water, or internet outages caused by factors outside our control.
In the event of unforeseen circumstances (natural disasters, force majeure), Glamoreo reserves the right to cancel or modify bookings with appropriate notice.

All content on this website including images, text, logos, and branding is the property of Glamoreo and may not be reproduced without written permission.
Guest-submitted content (reviews, photos shared with consent) may be used for promotional purposes.

These Terms & Conditions are governed by the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Himachal Pradesh, India.